So maybe you need to improve the onboarding experience. The reviewer is likely trying to use your app as a normal user would

It is a mess and it is a pain, so most people just keep resubmitting their apps for review. The idea is to get your app in front of multiple reviewers and hope that at least one of them reads the instructions and does the right thing.

Seems like a use case where LLMs could do a better job compared to incompetent humans.