Ask HN: What is the worst communications tool you've ever used?

logicallee | 11 points

Teams.

Chat is not chat. Office Communicator and Skype for Business were chat apps. Teams is not. Not on desktop and doubly not on mobile.

Collaborative sites. SharePoint was a collaborative workspace. Teams' schizophrenic frankenstein of uninteroperable 'apps' from 'Lists' unaware of members of a Team to 3rd party *ware that has regressed in function, collaboration and interoperability from SharePoint so much a two decade old install of Joomla does a better job, is not.

throwaway519 | 3 days ago

CB radio

Specifically 27MHz CB radio.

People miles away can hear your conversations with your friends.

Sometimes in the daytime the radio signals bounce off the ionosphere, the noise level goes way up and local chatting range is reduced because stations from 600 miles to thousands of miles away are coming in.

In the days when it was popular trolling assholes would jam and disrupt. people up on a hill with an illegal high power amplifier talked over people.

In the 1970s and 1980s high power AM transmissions sometimes blasted out of the neighbors cheaply-made hifi or scrambled their TV picture.

https://www.penny-arcade.com/comic/2004/03/19/green-blackboa...

The eleven meter wavelength means you need a reasonably large antenna for good performance.

These days it is local CB is almost dead in most places and the noise level is often high in towns due to every house having a dozen switch mode power supplies and other electronics, which really reduces the range.

Decades ago, when it was popular, it was chaotic. Some CB radios did not receive well if someone nearby was talking within a few channels of you. Meet ups at pubs sometimes turned into fist fights.

These days, in most of Europe and the UK you may sometimes hear the last few old men and crazy nitwits that still use CB radio but they are often far away and a legal 4watt radio does not get out far enough for anyone to hear you.

joey_spaztard | 3 days ago

WhatsApp.

NEVER use whatsapp for work communication. it blurs you personal and work life, there's no boundaries, you are online 24/7, it drains you energy, chats are completely ephemeral (if 30h have passed since a message its gone forever), no pins, no task tracking, no onboarding, no search, no automation, it starts to fall apart with half a dozen people, insecure if they steal your phone, dumb ui, no scheduling, no nothing. Work and personal life must be separated, one app for each. work done? CTRL+W slack and done, offline mode, in whatsapp you cannot close it and its very unprofessional. Your boss hits u up at saturday 9pm and you will have that chat unread lingering there and draining your energy till monday, constant context switch between work and personal. It's horrible.

If you are a startup founder, DO NOT use whatsapp for work comms.

maxcomperatore | 3 days ago

Google Allo as a replacement for hangouts. Launched without web access and eventually was added by scanning a QR code on a webpage that was per device, needing a new pairing for new devices. So instead of having access like you normally would on hangouts by signing in to your google account on a laptop and desktop, you had to manually add your device. Sometimes it wouldn't work and I forget the particular details but it was a massive step backwards in functionality and Google still hasn't created anything worthy of replacing hangouts. Not to mention the fact that getting users to switch to another chat app was a pain just to have it shelved after like a year. This among many other reasons are why I ended up getting an Iphone out of necessity.

Prime_Axiom | 2 days ago

Email to a German government institution or the management company for my apartment building. The response to your email is always a letter in the post several weeks later with the title "RE: The email you sent on 25.03.2023".

mousetree | 2 days ago

I installed teams for a client. I was surprised how badly it could do something so simple. And the standard operating temperature of my machine went up ten degrees.

more_corn | 4 days ago

Microsoft Teams

mattl | 4 days ago

Lotus Notes. It tried to be everything and was good at nothing.

romanhn | 4 days ago

Google Wave. The UX was so bad that despite all the massive hype it failed very quickly.

I'll bet a lot of people here have a soft spot for Wave, but if you honestly compare its UX to something modern you've been complaining about, you'll see it was pretty convoluted to use.

tdeck | 2 days ago

My own mouth. I always say too much. That’s what makes it bad.

Quinzel | 3 days ago

Email

You send

I send

You send

I highlight something and then comment below it in red

You reply in green

Can’t read it in order anymore

Edit: oh! Then because it was sent to 2+ other people they reply when they want, out of order, and add Bro from X who also has some pearls of wisdom.

quintes | 3 days ago

Cisco Webex: It made people in our office beg for Teams. See other comments about Teams.

d--b | 3 days ago

Whatsapp.

Overpromise, underdelivery.

Virtually every major function was broken at least once for me. Poor featerset, annoying and dumb ui. One of those app like skype before - you keep it only because of your grandma and few other important contacts who don’t know any better.

It is much worse than for instance pigeon mail. Because your expectations from pigeon mail more or less align with reality. And you expect from a 21st century software some basic things like cross device synchronization or at least reliable messsge and status drlivery, but it fails you, sonetimes in most important moments of your life.

The only feature they implemented well is video calls. It feels like it was implemented by some other (10x better) team than the rest of the app.

aristofun | 3 days ago

Skype, why? Because when they decided to use microsoft email for all accounts I lost access to my account. Like who even decided to do that?

ravshan | 2 days ago

Texting on a modern "smart"-phone sucks. Typing on a featureless flat surface is bad enough, but adding auto-correct to the mix, and random notifications that steal focus (both on the screen, and in real life) are horrible. On top of that they add emojis that have no discernable meaning, and the total loss of all social queues. (On the plus side, I get persistent internet almost everywhere at far, far more than 300 baud, and you can host a VAX 11/780 in it!)

I'm glad that I have this nice mechanical keyboard with a cord, and my recently added wired mouse to make things predictable here on my computer at home.

mikewarot | 3 days ago

Viber. Really poor design and message synchronization. And I cannot stop using because landlord and couple of my relatives keep doing that

raydenvm | 3 days ago

VHS for maritime communication. It’s necessary for practical purposes, and safety but audio is often indecipherable.

mlhpdx | 3 days ago

Teams. Everything.

Didn't even have to think about it.

solardev | 3 days ago

Any secure communication with a doctors office.

paulcole | 4 days ago