I&#x27;ve noticed two main customer groups:- Small businesses or individual entrepreneurs who know Jira from previous roles and use Discord for communication as it&#x27;s cheap (free). I belong to this group.- Fast-growing companies with a large Discord community, like in gaming, AI, tech or crypto, often pick Jira for stronger ticketing&#x2F;task management.Many more people appreciate Jira than it seems, even if it often gets criticism on HN in comparison to tools like Notion.

Nice idea. I wonder if the kind of companies that use Jira (traditionalist) also use Discord (hip). Would be interesting to find out!

Please don&#x27;t post shallow dismissals, especially of other people&#x27;s work.<a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;newsguidelines.html">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;newsguidelines.html</a>

What is exactly the problem with Discord? (I mean I personally do not like Discord, but would know what others think.)

Can you suggest alternative communication platforms where companies can chat or interact with their users&#x2F;customers?

Here&#x27;s an insight: Stop using Discord for anything.

Looks like growing number of companies are adopting Discord as their communication platform (instead of Slack or Teams). I&#x27;ve developed this integration between Discord and Jira and it is much more popular than I expected. By the way I continue improving it, so feedback and insights are very welcome!

Show HN: Integrate Discord with Jira